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XTM Cloud 26.1

Copying XTM Agent responses

Important

You can only communicate with XTM Agent by sending messages.

XTM International does not send any client data to LLMs for training purposes. For more information about privacy and security, visit XTM's Security and Legal Center at https://xtm.cloud/security-trust-center/.

Warning

XTM Agent is an AI-driven feature. Its responses can contain incomplete, inaccurate, or incorrect information (often referred to as hallucinations). Ensure that you double-check XTM Agent's responses and recommendations.

Currently, the XTM Agent conversation history is not stored. It is cleared automatically when you log out of XTM Cloud. For this reason, we recommend that you copy XTM Agent responses immediately if you need them. To save an XTM Agent response for your later use, you could, for example, paste it into a text editor and save it. You can also paste it into an email or an instant messaging tool used in your company and share it with your colleagues. To copy an XTM Agent response, follow the procedure below.

Procedure. To copy an XTM Agent response:
  1. In any XTM Cloud screen, go to the XTM Agent chat box.

    If the XTM Agent chat box is currently minimized, you only see the XTM Agent icon. Use the icon to reopen the XTM Agent chat box (for details, see Opening the XTM Agent chat box.

  2. In the XTM Agent chat box, find the XTM Agent's response that you want to copy.

  3. Select the copy icon files-regular.svg located below the response that you want to copy, on the left-hand side of the XTM Agent chat box.

Result: the required XTM Agent response is copied. To save an XTM Agent response for your later use, you could, for example, paste it into a text editor and save it. You can also send it via email or an instant messaging tool used in your company to your colleagues.