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XTM Cloud 26.1

Clearing the XTM Agent conversation history

Important

You can only communicate with XTM Agent by sending messages.

XTM International does not send any client data to LLMs for training purposes. For more information about privacy and security, visit XTM's Security and Legal Center at https://xtm.cloud/security-trust-center/.

Warning

XTM Agent is an AI-driven feature. Its responses can contain incomplete, inaccurate, or incorrect information (often referred to as hallucinations). Ensure that you double-check XTM Agent's responses and recommendations.

The XTM Agent conversation history is cleared automatically when you log out of XTM Cloud. So, when you log in to XTM Cloud again, your previous conversation is no longer displayed in the XTM Agent chat box. However, if required, you can also clear its history manually, without ending the current XTM Cloud session and logging in again. To do so, follow the procedure below.

Procedure. To clear the XTM Agent conversation history:
  1. In any XTM Cloud screen, go to the XTM Agent chat box.

    If the XTM Agent chat box is currently minimized, you only see the XTM Agent icon. Use the icon to reopen the XTM Agent chat box (for details, see Opening the XTM Agent chat box.

  2. In the XTM Agent chat box, in the top right-hand corner, select the clear chat icon clear_chat.svg.

    Result: the XTM Agent conversation history is now cleared. Instead of your recent messages and XTM Agent's responses, the chat box contains suggested messages for you to select (if required). Alternatively, you can enter a different message.