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XTM Cloud 25.6

Stopping an XTM Agent response

Note

This feature will be rolled out as of February 2026.

Important

You can only communicate with XTM Agent by sending messages.

XTM International does not send any client data to LLMs for training purposes. For more information about privacy and security, visit XTM's Security and Legal Center at https://xtm.cloud/security-trust-center/.

Warning

XTM Agent is an AI-driven feature. Its responses can contain incomplete, inaccurate, or incorrect information (often referred to as hallucinations). Ensure that you double-check XTM Agent's responses and recommendations.

You can stop XTM Agent from generating a response. For example, if you have made an error in your message and you expect that the agent may misunderstand your request or query. To do so, follow the procedure below.

Procedure. To stop XTM Agent from generating a response:
  1. In any XTM Cloud screen, go to the XTM Agent chat box.

    If the XTM Agent chat box is currently minimized, you only see the XTM Agent icon. Use the icon to reopen the XTM Agent chat box (for details, see Opening the XTM Agent chat box.

  2. In the XTM Agent chat box, select the stop icon stop_icon.png located in the right-hand corner of the text field.

Result: the generation of the XTM Agent response is stopped. In the chat box, you see the Response stopped label below your last message. You can now send another message to XTM Agent.